Alex - Your Super AI

1. Agreement to Terms

By accessing or using Alex ("the Service"), provided by KproApps Pty Ltd ("we", "us", "our"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, do not use the Service.

2. Service Description

Alex is an AI-powered wellness companion that provides:

Voice and text conversations with AI assistance
Health and wellness tracking via connected wearables
Personalised wellness insights and reminders
Calendar and task management features

3. Medical Disclaimer

IMPORTANT: READ CAREFULLY

Alex is NOT a medical device. It does not provide medical advice, diagnosis, or treatment recommendations.

Alex is NOT a substitute for professional medical care. Always consult qualified healthcare professionals for medical concerns.

Alex CANNOT respond to emergencies. In any medical emergency, call 000 (Australia) immediately.

By using Alex, you acknowledge and agree that:

All health information provided by Alex is for general wellness purposes only
AI-generated insights may contain errors and should not be relied upon for medical decisions
You will not use Alex to diagnose, treat, or manage any medical condition
You will seek professional medical advice for any health concerns
We are not liable for any health outcomes resulting from use of the Service

4. User Responsibilities

You agree to:

Provide accurate information when creating your account
Keep your account credentials secure and confidential
Use the Service only for lawful purposes
Not attempt to reverse-engineer, hack, or exploit the Service
Not use the Service to harm yourself or others
Comply with all applicable laws and regulations

5. Subscription and Payment

Subscription: Alex operates on a subscription basis. Fees are charged monthly or annually as selected during signup.

Free Trial: New users may be eligible for a free trial period. You will be charged at the end of the trial unless you cancel.

Cancellation: You may cancel your subscription at any time through your account settings. Access continues until the end of your billing period.

Refunds: Refunds are provided at our discretion. Contact info@kproapps.com for refund requests.

6. AI Processing and Data Use

By using Alex, you consent to your conversations and health data being processed by artificial intelligence systems, including third-party AI providers located in the United States. See our Privacy Policy for details.

AI Limitations: AI-generated content may be inaccurate, incomplete, or inappropriate. We do not guarantee the accuracy of AI responses.

7. Intellectual Property

The Service, including its design, features, and content, is owned by KproApps Pty Ltd and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission.

8. Limitation of Liability

To the maximum extent permitted by Australian law:

The Service is provided "as is" without warranties of any kind
We do not guarantee uninterrupted or error-free service
We are not liable for any indirect, incidental, or consequential damages
Our total liability is limited to the amount you paid for the Service in the past 12 months
We are not liable for any health outcomes, medical decisions, or emergencies

9. Termination

We may suspend or terminate your access to the Service at any time for:

Violation of these Terms
Non-payment of subscription fees
Abuse of the Service or other users
Any reason at our sole discretion with reasonable notice

Upon termination, your right to use the Service ceases. You may request deletion of your data per our Privacy Policy.

10. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising from these Terms or the Service will be resolved in the courts of New South Wales, Australia.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or through the Service. Continued use of the Service after changes constitutes acceptance of the updated Terms.

12. Contact

For questions about these Terms, contact us:

Email: legal@kproapps.com
Business: KproApps Pty Ltd
Location: Australia